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Erm 3k3u

Posted: Tue Jun 17, 2014 9:53 am
by Baurog
Hello, I own a Koolance erm 3k3u system that i use to cool my system.
From this afternoon it doesnt shut off anymore! It's correctly linked to my system and it has always worked properly (turning on when i turned my PC on and shutting off when i shut my PC off).
So i tried to disconnect it from PC and i noticed that The problem seems to be the power button... Pressing it doesnt get any feedback and the machine always keeps on... The only way to shut it off is to pull the plus!
Thanks for help

Re: Erm 3k3u

Posted: Thu Jun 19, 2014 8:35 am
by [Koolance] Todd
You should contact our tech department (tech@koolance.com) or submit an RMA on our website. They can help you get a replacement power switch.